Practical Grammar of phone sales


Author Training - Derevitskiy (part of the 10 best business coaches in Russia)


Training Seminar for agents and salesmen, sellers and sales assistants, organizers of the systems of telephone sales and "telephone kochegarok."

Workshop Program


I. WITHOUT GETTING BETTER AND DO NOT lift the handset.

FEATURES phone contacts.

Functions and tasks.

TELEPHONE conveyors, telephone sales and telemarketing.

II. BASIC FEATURES.

Ability to speak. Voice control, speech and negotiations.

The ability to listen

WORKING WITH needs version of the game.

Undercover TECHNOLOGY.

III. Practical skills.

PREPARATION AND BELL TELEPHONE self SELLER.

TACTICS phone sales and activities of independent sellers.

TACTICS phone sales and activities of independent sellers.

TECHNICAL ASPECTS

Reaching the level of decision-making.

Time management TELEPHONE seller.

TYPES OF OBJECTIONS.

ANTIKONFLIKTNYE tactics.

GENERATION creative approach to solving the problem of telephone sales.

NLP in telephone sales

APPLICATIONS

LIST OF REFERENCES


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